beware, hidden fees and rude staff ruin experience at quality inn

We had an incredibly frustrating experience. No coffee in rooms, rude service, and a strong cigarette smell.

Reasonable Stay with Some Room for Improvement

Despite some issues, my experience included a comfy bed and a decent shower. The location is convenient for travelers, with easy access to nearby restaurants. However, cleanliness needs attention. I'd advise checking your room thoroughly upon arrival.

Recommend for a short interlude

Comfortable room, convenient location, with reliable air conditioning and access to free parking, making it easy to explore the city just a short distance from the nearest metro station.

Didn't dislike anything about the property.

Staying here was great for our family! The hotel is near Pecan Hollow Golf Course, which the kids loved playing at. The breakfast was surprisingly good, and the room was adequate for our two teenagers. We appreciated the clean and spacious feel throughout our stay.

My kids wished for more variety at breakfast.

The layout of Quality Inn & Suites Richardson-Dallas was easy to navigate, allowing me to easily access my room without difficulty. The staff was also accommodating, ensuring I felt welcomed during my stay. The hot shower was a delightful perk and the bed was surprisingly comfortable.

Improve the cleanliness of the rooms, please.

Staying at Quality Inn was a pleasant experience overall. The meeting location's proximity made it convenient for me. The floors in the hallways needed better cleaning. Breakfast provided good options to start the day. I'd recommend this hotel for a comfortable stay!

i had a great experience at quality inn during my recent romantic getaway. the staff was friendly and made sure we felt welcome throughout our stay. the room was very comfortable, and having a hot shower after a long day was a perfect way to relax.

the vending machine was out of order.

The King Room was a bit dated but had everything I needed. The bed was comfy, and the hot water and pressure in the shower were great. The TV worked fine, and I appreciated the free Wi-Fi. The breakfast had hot waffles, which was a plus. Overall, it was clean. Just wish the place felt a bit fresher.

I recently stayed here for 3 nights and really enjoyed the comfortable bed and the hot shower that made my evenings relaxing. The room was quite spacious too! However, the cleanliness left a lot to be desired.

Some inconvenience worth mentioning, the absence of an elevator means lugging bags upstairs, which can be a hassle after a long journey. The bathroom sliding door barely shuts, leading to water spills that could've been avoided with a better design. Not to mention, the walls seem paper-thin. noise from neighbors late at night disrupts a good night's rest. Room cleanliness could see improvement, as the overall condition felt less than stellar. Sure, it's affordable, but sometimes you get what you pay for.

This place suits me perfectly. It offers wi-fi, free parking, and non-smoking rooms. On my first stay, the staff helped me find a place to exchange money. I'm returning for Easter!

would definitely come back here

The room was nice with air conditioning, microwave, refrigerator, and a TV. Cable channels were available too, which was cool. The bathroom had a hairdryer, and there was a seating area for relaxing. The spa facilities were a nice touch.

A rough start but great location

The hotel is perfectly located near key attractions. It made exploring the city easy, and I enjoyed the lively atmosphere just outside the doors.

Unfortunately, the check-in process was frustrating due to the rude staff, which overshadowed my excitement. I also encountered cleanliness issues in my room.